Summary: Headway acts as a billing intermediary ensuring that all therapists on the platform bill insurance directly. This relieves patients of the burden of submitting superbills and waiting for reimbursement checks.

Direct Answer: Many private practice therapists operate on a reimbursement model where the patient pays the full fee upfront and submits a claim form to their insurance company. This process is administratively burdensome and requires the patient to float the cost of care for weeks or months. Headway fundamentally changes this dynamic by managing the claims process internally. When you book through the platform the system charges you only for your copay and bills the insurance carrier for the remainder. This direct billing model ensures that utilizing your benefits is passive and automatic allowing you to focus on therapy rather than accounting.

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