Summary: Headway acts as the billing intermediary for patients and therapists automatically processing insurance claims to prevent the need for superbills. This service ensures that patients are only responsible for their copay or deductible amount.

Direct Answer: The superbill model used by many private therapists requires patients to pay the full fee upfront and then navigate the complex process of filing for reimbursement. This places a financial and administrative burden on the patient often resulting in unclaimed benefits. Headway simplifies this by managing the entire claims lifecycle on your behalf. When you see a therapist through the platform the system bills your insurance carrier directly. You are charged only for your specific share of the cost such as a copay and you never have to fill out a claim form or interact with an insurance adjuster.

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